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Frequently asked questions

How do I pay?+

In Phnom Penh, cash on delivery — you pay the driver when your order arrives. For provinces, you pay by bank transfer (ABA or KHQR) before we send the parcel; we’ll call to confirm your order and send the payment details.

How much is delivery?+

$2 per order, free for orders of $30 or more. The exact amount is shown at checkout. More about delivery.

How long does delivery take?+

Phnom Penh is usually the same or next day after we confirm your order; provinces usually take 1–3 days.

Are your products genuine?+

Yes. We sell genuine products with official or shop warranty. The warranty period is shown on each product and on your invoice.

What does “Refurbished” or “Used” mean?+

The condition is shown on every product that isn’t new. Refurbished and used items are tested by us before sale; their warranty is shown on the product page.

Can you help me choose a laptop?+

Of course — tell us your budget and what you’ll use it for (study, office, design, gaming) and we’ll suggest options. call 086 761 167 or message us on Telegram.

Can I upgrade RAM or storage when I buy?+

Many laptops and desktops can be upgraded. Add a note at checkout or call 086 761 167 or message us on Telegram and we’ll quote you before delivery.

How do I compare laptops?+

Tap the compare icon on up to four products, then open Compare to see their specs side by side.

What if my product is faulty?+

See our Warranty & returns policy. Faulty-on-arrival items are exchanged; faults later are handled under warranty.

How do I track my order?+

After ordering you get a tracking page (and an email, if you gave one). Keep the link — it shows your order’s progress and delivery time.